SBMCPL (Shree Balaji Multi Commodities Pvt. Ltd.) values the privacy, confidentiality, and security of personal
and financial information shared by its clients, visitors, users, and prospective customers. This Privacy Policy
explains how SBMCPL collects, uses, stores, processes, shares, and protects personal information when
individuals interact with our website, mobile applications, trading platforms, social media pages, advertisements,
lead generation forms, WhatsApp channels, customer support services, events, webinars, or any other services
offered by SBMCPL. By accessing our services, visiting our website, submitting your information, or using any of
our platforms, you consent to the practices described in this Privacy Policy.
We may collect the following categories of information:
A. Personal Information: Full Name, Mobile Number, Email Address, Residential Address, Correspondence
Address, Date of Birth, Gender, PAN Card Details, Aadhaar Details, Passport Details, Driving License Details,
Voter ID Details, Other Government-Issued Identification Documents.
B. Financial Information: Bank Account Details, Trading Account Details, Demat Account Details, Income
Information, Occupation Details, Investment Preferences, Transaction History, Tax-Related Information.
C. Technical & Usage Information: IP Address, Browser Type, Device Information, Operating System, Login
Information, Website Usage Data, Clickstream Data, Platform Activity Information, Cookies and Similar
Technologies.
D. Communication Information: Information provided through Emails, Phone Calls, WhatsApp Messages, SMS,
Website Contact Forms, Customer Support Requests, Social Media Platforms, Event Registrations, Webinar
Registrations.
SBMCPL may use your information for the following purposes: Account Opening & Maintenance (verification,
servicing); Transaction Processing (trades, fund transfers, settlements); Regulatory & Legal Compliance (SEBI,
KYC, AML, Tax laws); Customer Support; Service Improvement; and Marketing & Promotional Activities.
By submitting your information, you expressly consent to receive communications from SBMCPL through Phone
Calls, SMS, WhatsApp, Email, and Push Notifications regarding account assistance, product information,
market updates, and promotional campaigns. You may opt out at any time.
SBMCPL may collect information submitted through social media lead forms (LinkedIn, Facebook, Instagram,
Google, YouTube), landing pages, and WhatsApp campaigns to contact prospective clients and provide account
opening assistance. We do not sell personal information collected through these channels.
SBMCPL may share information with trusted service providers (IT, Cloud, CRM, Payment Processors) and
regulatory authorities (SEBI, Stock Exchanges, Law Enforcement) as required by law. SBMCPL does not sell or
rent personal information to third parties for independent marketing.
We use cookies, tracking pixels, and analytics tools (Google Analytics, Meta Pixel, etc.) to improve website
performance, measure advertising effectiveness, and optimize user experience
SBMCPL may use remarketing technologies to display relevant ads to users who have previously visited our
website or engaged with our services.
We implement industry-standard safeguards including secure servers, encryption, firewalls, and access
controls. While we strive to protect information, no system can guarantee complete security.
SBMCPL retains personal information only as long as necessary to provide services, fulfill legal obligations, or
resolve disputes.
Appropriate safeguards are implemented if information is processed or stored on servers located outside India.
Subject to laws, you may have the right to access, correct, update, or request deletion of your information, or
withdraw consent.
Our services are intended for individuals 18 years or older. We do not knowingly collect information from minors.
Users may disable cookies through browser settings, though some features may not function properly.
SBMCPL is not responsible for the privacy practices or content of external websites linked in our
communications.
Processing is done in accordance with Indian laws, SEBI regulations, and KYC/AML requirements.
For concerns or requests, contact the Privacy & Compliance Team at support@sbjmulticom.in or
+91-9358000981.
Address: 112-Basant Kunj, Near Shiv Chowk, Sri Ganganagar, Rajasthan – 335001.
SBMCPL reserves the right to update this policy at any time. Updates are effective upon publication.
Corporate Office: 112-Basant Kunj, Sri Ganganagar, Rajasthan – 335001.
Registered Office: 724-725, 7th Floor, Sun N Moon Chamber, Jaipur, Rajasthan – 302001
Document Version 2.0
